Frequently Asked Questions

You can find frequently asked question. We help you to find the answer

Q. 01 Event cancellation by Artist

This is not a common occurrence since we only connect you to the trusted artists, who are reviewed by our clients and team members.

However, in case of any contingency, you get advantage of making the booking via Moris Gigs. In case of any cancellation, our team will try their best to help you find an equivalent replacement.

Q. 02 Quotation Price Negotiation

Anything is negotiable based on the discretion of the artist/management.

Q. 03 Who all can book from Moris Gigs For Client?

Our clients include party organizers, event planners, corporates, individuals, owners of restaurants-pubs-bars and anybody who is looking to add a tinge of entertainment to their party.

Q. 04 What is a Moris Gigs and How can I request for a Moris Gigs?

A Moris Gigs is a personalized Video message from your favorite celebrity and star. You can place a request with your message to us for a celebrity Moris Gigs video using our app or website. To make a Moris Gigs request, open the Moris Gigs app/website, select your favourite celebrity, type your message and make the payment.

Q. 05 How can I download/share my MORIS GIGS video?

You will receive the completed video in the "My Moris Gigses section" of the MORIS GIGS Account. You will also receive a downloadable video link to the email you provided during sign up. You can also download/share video from the app/website itself.

Q. 06 What is the price for a Moris Gigs?

The price of a MORIS GIGS is set individually by the celebrity, and therefore the price will range depending on who you choose to get the Moris Gigs from! Celebrities can change their pricing at any time but you will only be charged the price that is shown when you make the request.

Q. 07 What are the occasions that you can request for a Moris Gigs

Moris Gigs requests are perfect for any occasion! Want to wish your friend Happy Birthday? Wish your parents happy anniversary? Wish best of luck to your child for the board exams? Or just hear from your favorite celebs? Moris Gigs is a perfect way to make your loved one's day - more special. As long as the request is acceptable, the celebrity will be happy to complete your Moris Gigs!

Q. 08 How long will a celebrity take to make the video ?

Celebrities are usually busy and hence it can take them some time before they can complete your order. This pre-notice time period that is showcased on celebrity's profile is called the lead time i.e. number of days taken by every celeb to complete the Moris Gigs. In case the Moris Gigs is not completed within the lead time, it will automatically expire and a refund will be issued.

Q. 09 Where can I see the status of my MORIS GIGS request?

You can check the status of your wish request by going to Profile -> My Moris Gigses section

Q. 10 Can I cancel my Moris Gigs request if the celebrity hasn't yet recorded?

It is possible that the celebrity has recorded the Moris Gigs but hasn't uploaded it. Hence in this case a refund will not be possible. For more info on refunds, you can check out our refund policy.

Q. 11 I made an error in my Moris Gigs request - can I update or edit it?

It is possible that the celebrity hasn't uploaded, but already made the video, in this case, it will not be possible to update or edit it. If the celebrity has uploaded or made the video, we can definitely look at requesting the celebrity to make a change - however this is a very rare event. You will have to write an email to us with the changes to confirm the possibility in this situation

Q. 12 How will I know when a celebrity will be available ?

You can check the app/website and it will show all the available celebrities. Sometimes pop notifications will be sent when fresh celebrities are added onto our platform. You can follow our facebook/Instagram page to stay updated.

Q. 13 How will I know when a celebrity will be available ?

You can check the app/website and it will show all the available celebrities. Sometimes pop notifications will be sent when fresh celebrities are added onto our platform. You can follow our facebook/Instagram page to stay updated.

Q. 14 Is there a guarantee for celebrity to complete the Moris Gigs

Unfortunately we cannot guarantee that a Moris Gigs request will be completed as it depends on the celebrity. It is up to the celebrity to accept your request and create the video. However, if your request is not fulfilled or gets expired, we will refund you the full amount and suggest you to try again at a later date.

Q. 15 Can my Moris Gigs request get cancelled? or can the celebrity reject my request ?

Celebrity usually completes the Moris Gigs requests.In some cases, your Moris Gigs request will be rejected if there is inappropriate content or will damage the celeb's image. Celebs don't complete such requests which they find inappropriate and reject the same. In this case too, we will refund you the full amount.

Q. 16 What happens when the Moris Gigs request is not completed by the celebrity?

If your Moris Gigs request has been expired/rejected you can always request another Moris Gigs from the celeb. Your amount will be refunded to you for incomplete Moris Gigs.

Q. 17 Where(account) will I get my refund ?

You will receive the amount in the same account from which you have paid for the Moris Gigs request.

Q. 17 Can /Why can't I request multiple times from the same celebrity?

We currently only allow 1 request at a time per celebrity. This is because celebrities are usually very busy and there are so many different people requesting Moris Gigss. We need to do this to ensure that maximum customers are satisfied.

Haven't got your Answer?

Write us your query at support@MorisGigs.me


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